TERMS AND CONDITIONS
LAST UPDATED: 06-JUNE-2020
Please read the Terms and Condition carefully before ordering any product from the website www.andaazonlinestore.com operated by team ANDAAZ. Your purchase of our product is an acceptance of our terms and conditions as follows;
 PURCHASE:

  • Our customers are requested to read the details carefully about product quality as it is always mentioned in our details if the product is original or made on pure stuff otherwise its always master replica.
  • We deal in all kind of low and high quality designer dresses.
  • Once the order is placed it can never be cancelled over change of mind.
  • Before placing an order always read the product description carefully.
     EXCHANGE/RETURNS:
  • We have 7 days exchange policy but no returns.
  • We offer exchange policy in case of genuine and acceptable issue in our product or you’ve gotten any fault in your package.
  • We do not have return policy because we mention each and everything before we sale.
  • NO EXCHANGE OR RETURN over change of mind
     EXCHANGE PROCEDURE:
  • Please contact us within 2 days of your package received.
  • Immediately contact our exchange department at +923112500040/+923222772232 with your ORDERED NUMBER & TCS TRACKING ID written over the receipt attached on the package.
  • If the product is damaged please send us damaged good picture on the given whatsapp number.
  • You will be given “EXCHANGE ORDER NUMBER” and then you will have to send us back your package within 2 working days on our office address with the order number written over the parcel.
  • For dress replacement you will have to pay delivery charges 300PKR.